FAQ

Policies

Parties can be booked by sending us a email at sweetdreamsslumber@gmail.com or 443-961-7082. We recommend 3-4 weeks advance notice as our schedule fills up fast. Dates are held with a $100 deposit which goes towards your balance. The remaining balance is due the friday 3 weeks before your event by 12 noon Absolutely NO EXCEPTIONS!

( Please contact us for availability for dates less than 4 weeks from your event. Please note that a rush fee will apply.

Payment

Payment methods accepted

-Apple Pay

-zelle

-cash app

Venue Requirements

Our sleepover setups requires a large unfurnished room such as a living room, basement, or hotel room. Rooms or spaces must be empty before we setup. Sweet Dreams Slumber staff will not be allowed to move furniture.

Food & Beverages

We ask that absolutely no eating or drinking inside of the tents as any stains on the linens, fabric or bed trays will cause a cleanup challenge. The client is responsible for any damages to any equipment owned by Sweet Dreams.

FREQUENTLY ASKED QUESTIONS

What's Incuded?

Every package comes with A-framed tents, twin air mattresses, bed linen, pillows, blankets, bed trays, and lanterns.

Are the linens washed after every use?

We give special attention to the cleaning process because we believe it is extremely important to know our kids are sleeping in a crisp, clean and sanitized place. All items used routinely for our sleepovers pass through a rigorous cleaning process after every single use. After each party, our linens are sent to a reputable and well known dry cleaner for a professional washing service. All other items that are not suited for big washing machines such as tent canopies, decorative pillows, plush animals and rugs are thoroughly cleaned with a powerful and effective steam cleaner system that safely cleans and sanitizes without the use of chemicals. After the cleaning process is complete, the items are stored in plastic containers with locking lids until the next use.

How much time is needed for setup and cleanup?

Setup can take between 45 minutes up to 2 hours depending on how many tents will be setup. Breakdown and pickup is usually very quick between 40-45minutes.

What is your cancellation policy?

You may cancel a slumber party before your remaining balance is due, with a 50% refund. Once that final payment is made we do not offer a refund. You can reschedule for another based on our availability.

What if something is damaged during my sleepover?

While we respectfully ask to not allow slime as well as food & beverages in the tent area, we also understand

accidents happen and sometimes things get damaged or an item may require excessive cleaning. In the rare instance something is damaged, you are completely liable for the damages or excessive cleaning fees for items that are not in the same condition as they were when setup. When you rent from us here at Sweet Dreams Slumber, you agree to these terms and conditions.

-Excessive Cleaning Fee is $10 per item.

-Damaged Items that will need to be replaced will require the following replacement fees:

A-Frame Tent-(wooden legs or dowels)-$10 each

Fabric Canopies- $35

LED Lighting- $10 per strip

Inflatable Mattresses- $20

Fitted Sheets- $15

Blankets- $15

Decorative/Throw Pillows- $10

Adjustable Bed Tray-$15

Lantern- $8

Light box or other signage/decor- $10

Rugs $10

*Sweet Dreams Slumber Specialist deems if the item shall need an excessive cleaning or if a replacement is needed. Payment for damages and excessive cleaning fees are due immediately at the time of discovery during pickup. If all rental items are not accounted for at pickup, the renter is liable for all costs and fees to replace said items. Slime, Blood, Paint, Nail Polish, Red or dark colored stains such as juices and food like pizza and spaghetti as well as bed-wetting accidents will automatically be a replacement fee. If you do not pay for the damage fees, you will be placed on a blacklist, unable to ever use our services again and legal action will be taken. We currently do not require damage deposits and honestly we don't ever want to be forced to so please be sure you and the children are taking care of our property to limit damages so we can continue to provide our services to you all at an affordable rate without an additional incidental deposit.

Can we do any theme?

Please refer to our current themes or contact us about creating custom themes.

*custom themes are $125

What is your cacellation policy?

You can cancel a sleepover but keep in mind that your deposit is non-refundable.

Do you require a security deposit to book a sleepover?

Yes, we require a $100.00 NON_REFUNDABLE deposit to secure your date which is applied towards your remaining balance.

The Bigger Dreams Bell Tents require a 50% NON-REFUNDABLE deposit to secure your date which applied towards your remaining balance.

After the initial deposit is made, can i make payments?

Yes, you can make payments on your party after your date is secured as long as any remaining balance is paid on the friday 3 weeks before your party set-up.

What areas do you service?

We service within 20 miles of the metropolitan area. We will indeed service areas outside of that 20 mile radius, but it will be a 1.29/mile travel fee.

Sweet Dreams Slumber

Your Ultimate Sleepover Experience